101 IRRAWADDY ROAD #17-07
ROYAL SQUARE AT NOVENA
MEDICAL SUITES
CONTACT: +65 6355 0522

COVID-19 UPDATES AS AT 19 JUN 20

June 19, 2020

TWL Specialist Skin & Laser Centre, as an accredited specialist dermatologist clinic, is privileged to be counted as one of our nations’ essential services. We will stay open during this trying period, with staff nurses assisting our dermatologist Dr. Teo Wan Lin to provide top notch medical dermatology care to our existing and new patients suffering from skin, hair and nail diseases.

We continue to prioritise our TeleDermatology services with integrated doorstep courier service, for our new patients and reviews. TeleDermatology is now in full swing after being launched and fully integrated with our specialist online skincare pharmacy – Dr.TWL Pharmacy. Patients who are deemed unsuitable for TeleDermatology and those who require procedures such as blood tests and medical treatments will continue to attend our clinic, with assurance of zero physical contact with other patients and our staff in full protective gear for your safety.

Phase 2 Circuit Breaker Reopening Update: TeleDermatology and complimentary courier of medicine remains the default for all our non urgent dermatology consults. Urgent dermatology cases such as the following have to be seen in person and will be scheduled accordingly. These include blistering conditions, extensive >10% BSA involvement, drug allergies, severe infections, skin cancers and treatment procedures (non-cosmetic) will be scheduled for a physical consultation. We seek your understanding in keeping our nation safe.

All aesthetic dermatology services like botox, peels, lights and lasers will resume as of 19 Jun 2020 onwards – slots are available by booking only, no walk-in’s. Contactless payment remains the default and complimentary shipping of prescriptions available. For your safety, all medical staff wear the N95 mask and an eye shield for procedures, whereby we come within 1 meter distance of the patient. Our treatment rooms are sterilised by medical UVC lamps in between patients. Surgical masks are worn by default for other encounters like reception area.