Tag Archive: telemedicine

Specialist Dermatology Practice During COVID-19 – An Insider Revelation

May 1, 2020

The COVID pandemic worldwide is unprecedented. We at TWL Skin started our Specialist Dermatology Telemedicine (or ‘teledermatology’ in short) service early in January as an accompaniment to the launch of our online skincare pharmacy Dr.TWL Pharmacy. This turns out to form the bulk of our consultations since COVID affected our sunny Singapore shores in March

As an accredited specialist dermatology clinic by the Ministry of Health, TWL Specialist Skin & Laser Centre helmed by Dr. Teo Wan Lin, remains open as part of an offsite specialist dermatology clinic offering essential medical dermatology care during this pandemic. Since Singapore’s circuit breaker was commenced, and now extended till 1 June 2020, our lives have all changed at least in one way or another. We check in with our dermatologist and medical director Dr. Teo Wan Lin, on how a day in the life of a dermatologist is like in the time of COVID!

How has your daily routine changed? How so in your specialist dermatology practice?

I used to start my day with horse riding at my club, swimming or attending a fencing lesson with my coach. These days, I get up early to garden, I am starting a lot of seedlings and rebooting my hydroponic system to get self-sufficient! 

Work wise, I usually start at 10am and that is pretty much the same other than that I work from home most days, seeing patients via our teledermatology service.

My clinic TWL Specialist Skin and Laser Centre is a specialist dermatology practice and our medical dermatology services fall under essential services in this time of the Circuit Breaker. I started teledermatology consultations last month for the safety of our patients and staff. It was timely that we had finally launched the service in January for our overseas patients who had requested for it, and is now available for all our patients with doorstep contactless delivery service of prescription medications. Our online skincare pharmacy Dr.TWL Pharmacy also delivers prescriptive cosmeceuticals by our pharmacist and myself to specific skin concerns such as pigmentation, oily acne prone skin, sensitive skin and eczema. 

Tell us more about the “new” day in your specialist dermatology practice?

My new day actually includes a lot more time for self-care! As I am not physically in the clinic other than for urgent procedures, I’ve also had to skip my regular in-clinic laser toning treatments for anti-ageing maintenance regime! I have that extra bit of time though working from home with self care which I believe is absolutely critical in this stay home period, for both our physical and mental wellbeing. So I’m doing my own home facial treatment these days with our medifacial kit, the SilkPeel, which comes with 3 cosmeceutical solutions  similar to what we do in our clinic, but for home use! 

Mentally, my new day is similar to my usual work day mindset. I am actually a workaholic when it comes to executing my ideas so nothing much has changed from there! I’m definitely spending a lot of time on gardening and researching on the topic of urban farming, which has been my passion for a long time.

I am working with my team at Dr.TWL Biomaterials to bring a portable Aquaponic set up prototype to fruition really soon, to be available for pre-order via our site. This allows breeding of both edible fish like tilapia as well as hydroponic growth of vegetables without the use of chemical solutions but rather fish waste. It’s also in the right direction for sustainability, and this covid pandemic has taught us that self-sufficiency may be a basic need, not just a bonus.

Dr. Teo, do you order your meals in or do you cook?

I cook all my meals usually unless I’m going out over the weekend- before the circuit breaker I had already been having home cooked meals. During the work week I use an electric lunchbox at work which I prepare the night before and simply steam it right at work!

What are you doing now with some extra at-home time?

Work wise, our consultations are fully teledermatology via a secure medical database system, which we make use of to provide top notch specialist dermatology care virtually as we would with any patient face to face. This gives me more control over my time and I am super excited to share that I am starting a personal blog on best skincare and skincare tips as a dermatologist’s guide for the public! I started opera lessons at the beginning of last year. I am practising my all time favourite song now Un Bel Di Vedremo from Madame Butterfly by Puccini, my lessons are now via zoom!

Specialist Dermatology Dr Teo Wan Lin
Dr Teo Wan Lin (Photo. Hair & Makeup – Andrea Claire, Location Singapore Polo Club)

What is the first thing you want to do once this is over?

I can’t wait to start riding again, go for my fencing training, meet all my friends and loved ones. Going for my evening runs with my dog on the polo field, that’s exhilarating for me. Also just seeing patients, the personal touch is so important. That’s exactly why I became a doctor, because I really cherish the human connection and this is something that we clearly took for granted before COVID.

Teledermatology

March 7, 2020

Teledermatology

 

 
 
 
 
 
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Staying home because of #covid19 ? Our Teledermatology service at TWL Specialist Skin & Laser Centre has launched! In conjunction with Dr.TWL Pharmacy—the first dermatologist led, one-stop specialised skincare pharmacy concept in Singapore—we are a full fledged online skincare pharmacy integrated with virtual consultation services via encrypted video call technology and an efficient door to door courier service of prescriptions. Check out www.drtwlpharmacy.com for our Custom Mask Bar System, a complete home aesthetics treatment system developed by the Dr.TWL Team, with customised cosmeceutical active ingredients for various skin conditions delivered with a proprietary Polysaccharide Mask and FDA Approved Radiofrequency Technology right in the comfort of your own home. . . . . . . #antimicrobial #sanitation #coronavirus #skincare #handsanitizer #handsanitiser #doctorsofinstagram #antiseptic #antibacterial #skincarecommunity #handrub #dermatologistformulated #skincaresg #beautysg #beautycommunity #dermatologist #sgbeautyblogger #skincarelover #sgclinic #sgdermatologist #cosmeceuticals #skincarebible #drtwl #beautylab #iloveskincare #skincaredaily #skincarejunkies #wuhanvirus

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Dr. Teo Wan Lin is an accredited dermatologist and an expert on cosmeceutical skincare research and development. She is the author of  “Skincare Bible – Dermatologist’s Tips for Cosmeceutical Skincare”  which was published July 2019 by leading bookstores Barnes & Noble, Baker & Taylor and Apple Books and available in bookstores islandwide from January 2020. She heads up Dr.TWL Dermaceuticals, a specialist cosmeceutical skincare line with evidence-based active ingredients for anti-ageing and skin health. Its subsidiaries, the Pi- Cosmeceutical Custom Makeup Lab and the Conscious Mask Bar are part of the Conscious Concept Pharmacy launched in December featuring environmentally sustainable makeup and skincare materials. In this series “Dermatologist Talks” she shares her top tips on common skincare topics. In this article, she focuses on a growing trend – Teledermatology.

 

What is teledermatology?

Telemedicine is the practice of using telecommunication technologies to transfer medical information. Information can be shared through audio, visual and data communication. Teledermatology is a subset of telemedicine involving the dermatology specialty, that incorporates healthcare management such as during consultation, diagnoses, treatment and education via an encrypted digital platform.

What are some examples of teledermatology practices?

Teledermatology can be practiced in the following ways: Store and forward (SAF) and real time or interactive teledermatology. A simple example of SAF could be sending an email inquiry with an attached digital image of a lesion to receive advice on how to treat the skin condition. For real time teledermatology, it includes a live video conference between the medical provider and the patient. TWL Specialist Skin & Laser Centre developed a stringent teledermatology protocol incorporating both store and forward as well as real time interactive technology via an encrypted platform.

How is it relevant for me?

Teledermatology has many benefits. First, it is a convenient practice as it does not require both parties to be present at the same location. Some skin conditions require follow up appointments up to two times per week. This can takes up a lot of time. As such, teledermatology can be used to drive down the time and costs required in such follow-up visits.

Teledermatology can also be used to help patients receive a second opinion on their diagnosis to improve accuracy. In the unusual healthcare situation such as that of the COVID-19 Virus currently, the availability of remote consultations will greatly assist in public healthcare needs. Teledermatology enables you to consult with a dermatologist right in the comfort of your home.

How do I get started on teledermatology?

First, find an accredited dermatologist who offers teledermatology services. You may refer to the list of accredited dermatologists here http://www.dermatology.org.sg/about-us/member-dermatologists/

Twl Specialist Skin & Laser Centre offers accredited Teledermatology services, via virtual interactive real time technology with our dermatologist. Available as of 1st February 2020, all consultations are also integrated with online pharmacy dispensary services. Delivery to doorstep fulfilment of prescriptions available for local and international patients.

What should I expect from a teledermatology appointment? 

1. Book an appointment via our online booking system or call 63550522. Key in a valid email address and phone number which will be the main form of correspondence. You will receive a confirmation of the appointment within 1 working day.

2. A Payment Link will be sent, to be completed for First Consultation/Subsequent Consultation Fees before commencement of consultation.

3. A Post-Payment Secure Process will be communicated to you via email for the subsequent steps which will involve the following:

Filling up of 3 single page forms, submission of required images at least 2 hours before scheduled consultation time with our dermatologist*, a fully encrypted video call saved on our secure patient data base will be conducted.

Subsequent fulfilment of prescription is done by our in-house pharmacy with full courier services to your home.